My son got on the wrong bus the first day of school to go home. When I called massini, they immediately found what bus he got on and apologized profusely. During the 20 minute wait for him to get dropped off, another massini driver came by to apologize and chat a bit. While it does seem it was massini's fault my son got on the wrong bus, they made up for it by solving the problem quickly and being kind about it, which boosted my confidence that my son is taken care of on their buses.
One of there bus drivers was rude and Massini backed there driver up.
Massini Bus Co Inc is a US Car Rental based in Sheffield, Massachusetts. Massini Bus Co Inc is located at 199 Ashley Falls Rd, Sheffield, MA 01257, USA.
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